| For practitioners using Kalenda
Parties
- Controller: The Practitioner (you)
- Processor: The Business Clinic Limited, operating Kalenda (technology and shared services may be provided by BizClinic Africa LLC)
Subject matter
Processing of client and practice data through the Kalenda platform for booking, billing, communications, and related services. Where you enable financing offers, Kalenda may share practice-consented aggregated cash-flow and receivables metrics (not raw client clinical records by default) with a licensed finance partner that is the lender of record, and with that partner’s authorised servicing rail, as listed at /subprocessors.
Duration
For the term of your subscription and as required for post-termination obligations.
Nature and purpose
Hosting, storage, transmission, and display of personal data as directed by the practitioner through platform features.
Categories of data subjects
Practitioners, clients, and authorised team members.
Types of personal data
Contact details, booking records, invoices, payments, intake responses, communications metadata, and integration data.
Processor obligations
Kalenda shall:
- Process data only on documented instructions
- Ensure confidentiality of personnel
- Implement appropriate technical and organisational measures
- Assist with data subject requests where feasible
- Notify of personal data breaches without undue delay
- Delete or return data on termination subject to legal retention
- Make available information for compliance demonstrations
- Use subprocessors with appropriate safeguards
Subprocessors
Listed at /subprocessors. We will notify practitioners of material changes.
International transfers
Transfers use appropriate safeguards including standard contractual clauses where required.
Audit rights
Practitioners may request compliance information. Onsite audits require reasonable notice and confidentiality.
Liability
As set out in the Terms and Conditions.
Acceptance
By completing compliance onboarding or checking "I accept the DPA", you agree to this Addendum.