Kalenda uses the following categories of subprocessors. Specific providers may vary by feature and region.
| Provider | Purpose | Data categories | Location |
|---|---|---|---|
| Render / Cloud host | Application hosting | All platform data | Cloud (Render) |
| PostgreSQL provider | Database storage | All structured data | Cloud (managed Postgres) |
| Stripe | Card payments & Connect | Payment, billing, identity | US / EU |
| Paystack | Card & M-Pesa split payments (subaccounts), Transfers disbursements, partner split-sweeps | Payment, billing, settlement account, payout destination | Nigeria / Kenya processing |
| Kopo Kopo | M-Pesa STK collections | Payment, phone, transaction | Kenya |
| Licensed finance partners (when enabled) | Liquidity / credit products (partner is lender of record) | Aggregated cash-flow metrics only under practice consent; never raw client clinical PII by default | Kenya (partner-dependent) |
| Hanis Capital Limited (CBK/DCP/2025/137) | Pilot finance partner — working capital / overdraft / IPF offers; lender of record | Practice-consented cash-flow aggregates, application & facility metadata, repayment sweep references | Kenya |
| The Mint (LendRail / fintech-api) | Loan-product & facility servicing rail used by Hanis | Product codes, facility/disbursement/repayment events under partner instructions | Kenya (hosted) |
| M-PAY PSP | Mobile money & wallet | Payment, phone, transaction | Kenya |
| Resend | Transactional email | Email, name, message content | US |
| SMS provider | SMS reminders (when enabled) | Phone, message content | Provider-dependent |
| Google / Microsoft | Calendar sync (optional) | Calendar events, contact | US / EU |
| Meta (Facebook) | Marketing pixels (optional) | Attribution, events | US |
| TikTok | Marketing pixels (optional) | Attribution, events | US / SG |
| eTIMS provider | Kenya tax invoicing (when enabled) | Invoice, tax ID | Kenya |
| Analytics provider | Usage analytics (opt-in, when enabled) | Usage metadata | Provider-dependent |
Changes
Material subprocessor changes will be notified to practitioners via the Privacy Center or email.
Contact
support@bizclinic.africa · +254113132508